How to create customer service that works
It’s all about making a connection with your customers and building a relationship by giving them what they need in that moment…
Create a map to lead you to your online customers
Map out your strategy, use a scheduling platform to post content and build an ideal customer avatar…
Are leaders born or raised?
Being born with talent, riches or a good name doesn’t make you a great leader. Leadership skills can be learned if you open your mind…
Turning a difficult year into a year of business innovation
Businesses that adapted during the pandemic while allowing their people to be people are now better equipped to respond rather than react…
Why a monthly report card is essential for business
Look at your income statement and your balance sheet closely every month. Consider the questions those figures raise and then seek out the necessary answers…